System update (Dataverse Outage): 24 May 2024 Update

Service disruption

Wiise is currently continuing to experience an outage related to a failed connection to the Dataverse. The issue is currently isolated to a few customers at the moment where the job queues continue to experience a Dataverse connection error. The previously reported issue related to the landing page (role centre) has now been resolved. 

We will continue to monitor this situation and have escalated this as a priority with Microsoft, who is addressing this issue with the highest level of urgency.


  • Wiise Platform Services (Production)
  • Wiise Platform Services (Sandboxes)

Operational services

Currently, the following services are operational without any reported interruptions.

  • Microsoft Authentication Services
  • Microsoft Business Central API
  • Shopify API
  • KeyPay API
  • Square API

If you have any concerns over system availability at this time please drop us a line


Best wishes 

The Wiise Team