System update (Employment Hero disruption update) : 14 November 2023

Service disruptions

Employment Hero payroll platform performance is improving.  You may use the platform but may experience errors and timeouts while doing so.

Businesses connected to Employment Hero HR will be unable to push data from the HR platform to the payroll platform, including:


  • Timesheets
  • Clocking in and out
  • Leave submissions
  • Payslips
  • Swag mobile app

We are monitoring the restoration of services and provide updates as this issue is remediated. 

Operational services

Currently, the following services are operational without any reported interruptions.


  • Wiise Platform Services (Production)
  • Wiise Platform Services (Sandboxes)
  • Microsoft Authentication Services
  • Microsoft Business Central API
  • Shopify API
  • Square API

If you have any concerns over system availability at this time please drop us a line

Best wishes 

The Wiise Team