Wiise Product Update: Wiise becomes the only ERP directly integrated with the NDIS

  • Product
  • 3 min read
  • 29 October 2025
By Wiise

We’re excited to announce a major milestone for NDIS providers: Wiise is now the only ERP platform in Australia directly integrated with the NDIA. After more than 12 months and $1 million invested, Wiise delivers unmatched accuracy, efficiency, and auditability for providers operating in one of the most complex and regulated sectors.

Why This Matters

NDIS providers face relentless financial and operational pressures. Delayed or error-prone claim reimbursements, rising payroll costs, and frequent audits can threaten cash flow and margins—sometimes flipping a break-even provider into deficit.

 

  • Claim delays: Even a modest 2–3% rejection rate can mean $15k–$75k in delayed revenue each month, tying up cash for up to two payroll cycles and stretching finance teams thin.
  • Audit costs: Incorrect claims can add $25k–$150k in annual costs, while compliance requirements absorb weeks of staff time.
  • Payroll pressures: Wage rises, superannuation increases, and levies can add $1.3m–$1.9m in annual costs for mid-to-large providers. 

    Read our Financial Pressures for NDIS providers fact sheet here.

How Wiise Solves These Challenges

1. Real-Time Funding Visibility, Compliance & Auditability

  • Direct NDIA API integration for instant claims submission and funding visibility.
  • Automated compliance checks against product catalogue pricing, claims, and payroll awards.
  • Audit-ready infrastructure (ISO 27001 certified) for peace of mind.

2. Financial Resilience

  • Advanced financial management tools automate NDIS pricing updates, payroll, and cost tracking.
  • Flexible billing and payroll features help providers adapt to workforce changes and optimise costs.
  • Multi-dimensional reporting and analytics for real-time insights into costs, KPIs, and compliance metrics. 

3. Operational Efficiency & Participant Focus

  • Consolidates disconnected systems (accounting, payroll, CRM, inventory) into a single platform.
  • Automated invoicing, split billing, integrated payroll and timesheets, inventory and asset tracking.
  • Reduces admin overhead and frees up staff to focus on participant outcomes.

4. Data-Driven Insights & Future-Proofing

  • Robust reporting and analytics at the click of a button.
  • Built on Microsoft’s Business Central platform, leveraging AI, Power BI, and local expertise.
  • Seamless API integration supports data exchange between care management platforms, Wiise, and NDIA systems.
New features

Key NDIS Features and Capabilities

NDIS_pricing

Our NDIS product release comes with several features and capabilities to help providers gain financial visibility, reduce errors and the risk of audits:

 

  • Direct NDIA API Integration
    To help NDIS customers reduce the time it takes to submit claims, rework and risk of audits, we've developed a direct integration with the NDIA APIs. This allows you to submit claims in real time directly from Wiise, reconcile NDIS remittances instantly, and automate compliance checks against NDIA product catalogue pricing.

  • Automated NDIS product catalogue pricing updates
    Keep your claims accurate by staying up to date with automatic NDIS pricing updates, including state and regional variations.

  • NDIS invoicing
    Generate invoices that align with NDIS requirements, including support for NDIS item codes and rates, linking of delivered services to participants and funding, and handling single, split or bulk invoices. Track invoice status, payments and outstanding claims with ease.

  • Multi-Dimensional Reporting
    Generate robust reports and drill down into data for real-time financial and service visibility. Providers can track costs, KPIs, and compliance metrics to ensure every dollar is accounted for. 

  • NDIS Chart of Accounts
    Wiise includes a dedicated NDIS chart of accounts, purpose-built by KPMG to align with NDIA requirements. Every transaction, invoice, and report is mapped to the correct NDIS categories and codes, making compliance and audits simpler and more accurate.
  • Integrated payroll
    Take the complexity out of payroll with built-in SCHADS award interpretation. Automatically calculate pay rates, penalties, and allowances in line with SCHADS requirements. With single touch payroll, rostering, timesheets, and cost allocation all in one place, you’ll save time, stay compliant, and ensure your workforce is paid correctly.

  • Audit-Ready and Future-Proof
    Wiise is ISO 27001-certified and supports audits, incident management, and compliance reporting, helping providers stay ahead of regulatory changes. 

For a full breakdown of features view our capability guide for NDIS providers here.

 

What’s Next?

With over 25 NDIS providers already running their finances on Wiise, this new level of integration marks a step-change in how the sector manages risk, delivers care, and ensures integrity. We're continuing to rollout features designed specifically for NDIS providers, so subscribe to our blog for the latest updates.