Trust starts with transparency
We are proud to offer a highly trusted platform that our users can depend on.
Wiise Trust Architecture
Protecting your information 24/7
Our commitment to trust
Trust is the foundation of our relationships with our customers and partners.
We understand how important it is to you that your information is kept secure, and we take the trust you have put in us very seriously.
To be worthy of your trust, we will continue to develop Wiise with an emphasis on security, compliance and processes.
Advanced security measures
Wiise is fully certified against international security standards ISO27001 Information Security Management and ISO27017 Cloud Security.
We apply best-practice security processes that are regularly reviewed by third-party security specialists.
- TLS 1.3 encryption
- Azure firewall
- Multi-factor authentication
- 24/7 monitoring
- API security
- Data loss prevention
Wiise is committed to delivering the best possible product. We undertake extensive regression, smoke and end-to-end testing as part of every release.
Housed in Microsoft Azure
Wiise is hosted on Microsoft Azure data centres located in Australia that employ best practice cloud privacy including ISO/IEC 27018 compliance, geo-redundancy, as well as government compliant disaster recovery.
Backed by KPMG Australia
As part of KPMG, all aspects of Wiise's activities are rigorously maintained and audited regularly, with security and risk mitigation foremost in mind.
How do you handle security incidents?
Unfortunately, security incidents are becoming more and more common. While we can minimise the chances of them happening, we must be prepared for any outcome.
Your data security is our highest priority, ahead of everything else our company does. Wise has in place best practice controls, which are regularly audited by both internal and external specialists to ensure that should an incident occur we are best placed to respond to an incident should one occur.
How do you categorise security incidents?
Here's how we categorise security incidents with examples provided for each level:
- L4 High urgency / high impact
- L3 High urgency / medium impact
- L2 High urgency / low impact
- L1 Low urgency and low impact
These categorisations determine how we respond to incidents and are codified in our response protocols.
How do I report an incident?
If you or any of your users notice an incident that you think might affect your data’s security, don’t hesitate and contact our security team immediately at email@example.com.
Such incidents might include:
- Laptop or mobile loss/theft
- Password compromise
- Malware detection on your end device.
Always err on the side of caution. Together we can help keep your data secure.
Given that Wiise is a cloud ERP solution, where is the data stored for Wiise users?
All the data in Wiise is stored in Microsoft Azure’s highly secure data centres in Sydney and Melbourne. Microsoft Azure servers meet the international code of practice for cloud privacy, ISO/IEC 27018, and allow for geo redundancies and federally-compliant database-level disaster recovery.
In Wiise, can you control access permissions based on the user role?
Yes, Wiise has defined roles that can be assigned to users which control both the pages and information in their view. Customised access permissions per individual roles can be created to control access to unrelated areas per role.